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Riverside Developmental Disabilities Miami County Ohio

Quality and Innovations (QI) Department

After Hours Contact: In case of emergency after hours, please call (937) 875-0484 and tell the Helplink staff you need to speak with the SSA On-Call.

Reporting an MUI: If you need to report a Major Unusual Incident (MUI), please contact the MUI Hotline at (937) 440-3001. If after hours, please call
(937) 875-0484 and tell the Helplink staff you need to speak with the SSA On-Call.

When calling, please provide the following:
    1. Your name and the agency you work for,
    2. A phone number where you can be reached,
    3. The individual's name you are reporting an incident for,
    4. A brief description of the incident,
    5. What you have done to ensure the individual's health and welfare, and
    6. If you have contacted 911.

For more information about MUIs and how to report them, please see the below information.

How to Report an MUI (Major Unusual Incident) -- The Miami County Board of Developmental Disabilities operates a Major Unusual Incident (MUI) Hotline for reporting of all MUIs. The hotline is available for anyone to call 24 hours a day, 7 days a week, 365 days a year. This document provides instruction on the proper protocol for reporting an MUI.

Ohio Department of Developmental Disabilities (DODD) - Get all the information you need from DODD in one place. By visiting their website, you can learn more about how DODD supports Ohio families, county boards and the services they provide, and much more. You can also stay up-to-date on all things Health and Welfare such as viewing a complete list of Health & Welfare Alerts the department sends out, how to report Major Unusual Incidents (MUIs), and read the latest Well-Informed Newsletter.